- The challenge of e-government -


lectronic government or e-government is the strategy launched by Mexico’s federal administration to bring services to citizens in their homes in a speedy and efficient manner.


Abraham Sotelo
‘This will create a high quality service that is also honest and transparent’

Abraham Sotelo, Coordinator General of the e-government programme, says: “E-government is intended to strengthen the framework of professionalism in public service as well as lower government costs. It will help create a more deregulated government and eliminate a lot of paperwork and bureaucracy. The main objective is to create a high quality government service that is also honest and transparent.”

The federal administration includes about 300 institutions, of which 60 have embarked on a social programme called Contigo to promote sustainable development among marginal communities.
The new technology is also being deployed in the area of public security, including action against drug trafficking, kidnapping and car robbery. The federal government is setting up a national car register to replace individual state registers that are not available country wide.

One task for Mr Sotelo is to align the varying systems among Mexico’s different states. Mr Sotelo says: “There are states that have an advantage, such as Baja California, Jalisco, Tamaulipas, Colima, Guanajuato and the State of Mexico, who set up IT systems before the term e-government was invented.”
All the states, in turn, face the challenge of integrating their own municipalities. For the government’s part, some federal services are aimed directly at citizens, but in the main it is a matter of communication with state administrations.

Mr Sotelo says that there is already an active network for international cooperation and links to other countries. “A trilateral group with Canada and the United States meets to discuss electronic commerce and progress towards common standards.


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